Studio P3 have been engaged by IAG / NRMA in the continued evolution of the NRMA branch network.

The multisite program incorporates the role out of new or refurbished customer environments supportive of:

• realising a premium customer experience

• reinforcing connection to the community

• optimising the customer value proposition through service and hospitality

• providing balanced choice between customer interaction or digital experience

• reflecting the attributes of the NRMA brand

Each site is reflective of NRMA’s commitment to an environmentally sustainable environment and providing a consistency of brand and customer familiarity across each location. The experience provides for intuitive navigation, open and transparent engagement whilst supporting privacy needs to NRMA customers.